Terms of Service for Jewellery Corner
1. Introduction
Welcome to Jewellery Corner! By purchasing from our online store, you agree to the following Terms of Service. Please read them carefully before making a purchase.
2. Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you may return it within 7 days from the delivery date, as long as the product is in its original, unused condition, and has not been altered. To initiate a return, please contact us at contact.jewellerycorner.co.za.
3. Delivery Policy
We strive to deliver your jewelry in a timely manner. Standard delivery times are between 3 to 5 business days.In some cases, if there is a stock shortage or any other inconvenience, delivery may take longer, but we will ensure your order reaches you within 8 to 12 business days.Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.
4. Damaged Items in Transit
If your item arrives damaged, please contact us immediately by emailing us at contact.jewellerycorner.co.za with proof of damage (photos of the item and packaging) within 3 days of receiving the product. We will assist you in resolving the issue, which may include a replacement or refund, depending on the situation.
5. Refunds
Refunds will be processed once the returned item has been received by our team and inspected to ensure it is in its original condition. If the return is approved, we will issue your refund within a reasonable timeframe. Please note that shipping costs for returns are non-refundable unless the item is damaged or defective.
6. Contact Information
If you have any questions about our Terms of Service or need assistance with a return or delivery, please contact us at:Email: contact.jewellerycorner.co.za
7. Modifications to Terms
We reserve the right to modify or update these Terms of Service at any time. All changes will be effective immediately upon posting on our website. Please review the Terms of Service regularly for any updates.Thank you for shopping at Jewellery Corner!